Course curriculum

    1. Course Objectives

    2. Discovery Process

    3. Understanding the Customer's Behavior

    4. Affective Domain

    5. Attitudes, Interests, and Opinions

    6. Motive

    7. Focus

    8. Rapport

    9. Benefits

    10. Restrictive Questions

    11. Non Restrictive Questions

    12. Light Commands & Benefits of Non Restrictive Questions

    13. Hitch-Hiker Questions

    14. Positioning Statements

    15. High Value Questions

    16. Interview

    17. Customer's Questions

    18. Course Recap

About this course

  • $20.00
  • 18 lessons
  • 0.5 hours of video content